return of goods

Dear customer,

You can return the purchased goods within 14 days of receipt. You as the buyer are responsible for the return and the associated costs.

For returns from Germany, we can, if desired, provide you with a return slip that we would offset against the repayment. The costs for a return label within Germany are 7.90 euros per package.

Our return address is:

KraftKids GmbH
Waldnieler Strasse 57
41068 Moenchengladbach

Please enclose information with the returned goods with the order number or invoice number so that we can assign your return.

You can find detailed cancellation instructions and the consequences of cancellation in our terms and conditions. or cancellation policy .